This policy is effective from May 25th, 2018.
The RGPD, which enters into force on May 25, 2018, aims to protect the fundamental right to privacy and protection of personal data of EU citizens.
This regulation affects any entity (including websites) that process personal data of EU citizens.
1. Your consent
Note: you are not required by law to provide us with any information. You hereby acknowledge, guarantee and accept that any information you provide to us does so by your free will and consent, for the purposes and uses described.
2. What type of information do we collect?
We receive, collect and store any information that you enter on our website or provide us with in another way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; log in; Email address; password; computer information and connection and purchase history. We can use software tools to measure and collect information about the session, including the response times of the page, the duration of visits to certain pages, the interaction information of the page and the methods used to navigate off the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, suggestions, product reviews, recommendations and personal profile.
3. How do we collect the information?
There are two main methods we use:
We collect information through your use of the Services. In other words, when you are visiting or using our services, including when you browse the Website, send a reservation request or manage a reservation, we are aware of this and can collect, collect and record such uses, sessions and related information, and either independently or with the help of services, including through the use of "cookies" and other tracking technologies.
We collect information that you voluntarily provide us. For example, we collect the Personal Information you provide us when you make the reservation online or send a request through our Services; when you log in to our Services through third-party services such as Facebook or Google.
4. Why do we collect this information?
To provide and operate the Services;
To provide our Users with ongoing customer support and technical support;
To be able to contact our visitors and users with general and personalized notices related to the service and promotional messages;
To create aggregate statistical data and other non-personal information added and / or deduced, that we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.
5. Where do we store, use, share and disclose the personal information of visitors to the website?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data can be stored through Wix.com data storage, databases and general Wix.com applications. They store their data on secure servers behind a firewall.
All the direct payment gateways offered by Wix.com and used by our company adhere to the standards established by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements help ensure the safe handling of credit card information by our store and its service providers.
6. How do we communicate with visitors to the website?
We can communicate with you to notify you about your booking, to solve problems with your booking, resolve a question, to poll your opinions through surveys or questionnaires, to send updates about our company, or when necessary to contact you to enforce our User Agreement, applicable national laws and any agreement we may have with you. For these purposes, we can communicate with you by email, telephone, text messages and postal mail.
7. How are cookies and other tracking tools used?
Cookies are small data stored in the browser of a visitor to the site, generally used to track their movements and actions on a site. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize the user.
For some of these technologies to work properly, a small data file ("cookie") must be downloaded and stored on your device. By default, we use several persistent cookies for the purposes of authenticating sessions and users, security, maintaining User preferences (for example, about the default language and settings), stability of the connection (for example, for upload the media, use the characteristics of e-Commerce, etc.), monitor the performance of our services and marketing campaigns, and in general to offer and improve our services. If you wish to delete or block cookies, consult the help and support area in your internet browser for instructions on how to locate the file or directory that stores cookies. Information on how to delete or control cookies is also available at www.aboutcookie.org (Please note that this page is not owned by Wix, therefore we can not assure that it is correct, complete or available). Please note that deleting our cookies or disabling cookies or future tracking technologies may prevent you from accessing certain areas or features of our Services, or may adversely affect your user experience.
Clear Gifs: We and certain Third Party Services may use a software technology called clear gifs or transparent gifs (also known as Web beacons / Web Bugs), which allows us and them to improve our Services by measuring their effectiveness and performance . Transparent Gifs are small graphics with a unique identifier, similar in function to cookies; however, unlike cookies, these are not stored on your device, but are embedded within our Services.
Flash and HTML5: We and certain Third Party Services may use certain tracking technologies known as "Flash cookies" and "HTML5", primarily for advertising purposes. Several internet browsers can offer their own management tools for the elimination or blocking of these types of technologies. Additional information about the management of Flash cookies is available here.
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html (Please note that this page is not owned by Wix, therefore we can not assure that it is correct, complete or available)
Behavioral Segmentation / Re-segmentation (Behavioral Targeting / Re-Targeting): Some Third Party Services and ad networks may display advertisements on our Website, Wix Apps and Wix Mobile Apps, or manage our advertising on other websites. . These third parties may use certain tracking technologies to collect certain information about your activities in the Services and different Third Party Services to offer you segmented advertising based on your interests and preferences. You can choose not to receive targeted ads from certain advertisers and advertising networks by clicking here (or if you are in the European Union by clicking here (provided by YourChoicesOnline.eu). Please note that this is not an option not to receive no type of advertising.
Supplementing user data: We may receive information about you from other sources, including publicly available databases or third parties from which we have purchased data, and combine this information with information we already have about you. This helps us update, expand and analyze our records, identify new customers and offer products and services that may be of interest to you. If you give us personal information about others, or if others give us information about you, we will only use that information for the specific reason for which it was given to us.
"Do Not Track" or Non-Follow-up Signals: Please note that we do not change our practices in response to a "Do Not Track" signal in the HTTP header from a browser or mobile application.
The cookies we use on the website:
8. How can visitors to the website withdraw their consent?
If you do not want us to process your data, contact us at firstname.lastname@example.org or send us an email to: La Ribereta Country House, 25753 Lloberola, Biosca, Lleida.
10. Questions and your contact information
If you wish to: access, correct, correct or eliminate any personal information we have about you, you are invited to contact us at email@example.com or send us an email to: La Ribereta Country House, 25753 Lloberola, Biosca, Lleida, Spain.